DP
Ditebogo P
1 reviews | Active since Nov 2012
01 Oct 2015, 09:46
MTN legal department consultant
Called MTN legal department at Tableview branch and had to hold for full 27mins, then spoke to a consultant who doesn't even give his name and I am done paying mtn contract and legal department still say I owe them. Then worse the consultant drops the phone in my ear and say he can't help me. what a bad service from mtn, never again will I recommend even a family member to take a contract from mtn.
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MTN South Africa's replyOfficial
01 Oct 2015, 12:16Hello hlomphop,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note that your file has been closed with our attorneys and your account status updated with MTN. There is no further monies owing by your for this account.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Regards
Veronica
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note that your file has been closed with our attorneys and your account status updated with MTN. There is no further monies owing by your for this account.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Regards
Veronica
REQ:***
MTN South Africa's reply01 Oct 2015, 12:16
Official
Hello hlomphop,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note that your file has been closed with our attorneys and your account status updated with MTN. There is no further monies owing by your for this account.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Regards
Veronica
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note that your file has been closed with our attorneys and your account status updated with MTN. There is no further monies owing by your for this account.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Regards
Veronica
REQ:***