OD
Osborne D
1 reviews | Active since Jun 2018
20 Jun 2018, 11:25
MTN legal Department Bad service
I have been calling the MTN call centre for the past to weeks regarding my account. Everytime i'm told it is with the Legal department and they will call me. For the past to weeks that is the response i'm getting. I have settled my account with them and up until now, when i call and query, my account still has a balance and they cannot do anything to help. Their service is terrible and wouldn't recommend it to anyone based on the service i'm currently getting from them. The last consultant funny enough said that it might even take a month or more but before i paid i was told within 48hrs everything would be resolved.
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Osborne D's updateReviewer Update
19 Jul 2018, 15:26It’s been a month now since I requested my account to be sorted out and up until now there has been no change. I call and get the same answer, call after 3 days. I’m sick and tired now of this back and forth and yet nothing is being done. They are companies which require they services to be improved and MTNs service doesn’t even fit into that category as your customer service is the worse.
OD
Osborne D's update19 Jul 2018, 15:26
Reviewer Update
It’s been a month now since I requested my account to be sorted out and up until now there has been no change. I call and get the same answer, call after 3 days. I’m sick and tired now of this back and forth and yet nothing is being done. They are companies which require they services to be improved and MTNs service doesn’t even fit into that category as your customer service is the worse.