MTN LEGAL DEPARTMENT

I have logged my dispute to MTN and their Attorneys VVM 13 months ago with regards to ********** account which was opened on my behalf.i submitted all the document requested by VVM in January 2017 and I have not receive feedback from both MTN and VVM. I've been trying to get hold of MTN Legal Department with no joy.

On the 1st of February , I sent an enquiry email to ********** and they responded with below response :

Dear Valued Customer Thank you for submitting your query through this medium of correspondence. Please note that this is an automated response. If not already done, kindly provide us with your ID number, cell number and/or MTN account number to ensure a speedy resolution.

Your reference number for this query is ********** 5 . Please keep the reference number so we can assist with tracking your query. We will respond to your query within 24-48 hours (working days).

Kind Regards, MTNSP Legal Action Department MTN Service Provider

Up until this day I have not receive a call from MTN. I will appreciate if I can get feedback from them