MTN Legal Department

I've gotten no help or assistance regarding MTNs Legal Depart!<br> <br> After a data incident which ran up my bill & returned a debit order, requested a manual stop order to pay up the arrears amount.<br> The store agent who assisted me didn't notify me/communicate that I'll need to pay by cash after the stop order, & that further debit orders will be disabled.<br> 3months later, while at a MTN store, I was notified of my account being in arrears for 3months.<br> No one had informed/notified/contacted/confirmed whether I was aware of my account being in arrears prior being handed over to Legal.<br> <br> I contacted MTN customer service, spent 2hours waiting for a agent & the call being dropped each time.<br> Indication was given that the matter had been handed over to credit control, & credit control has handed it to Legal.<br> I've attempted contacting both credit control & Legal, over the past 4 days, had called thrice each day.<br> There's been no answer to my attempts for communication with these departments & have waited, only to have the call dropped.<br> This has made my credit status negative, preventing opportunities & causing inconvenience for progress in my life!<br> <br> I've been a MTN customer for 6 years and will end!