WF
Wynona F

1 reviews | Active since Mar 2017

02 Mar 2017, 02:56

MTN LEGAL - BAD SERVICE!!!!!!

<p>I called MTN last year and was told by one of the call centre agents i have only one instalment left in order to settle account, i then made payment. I went to open an account and has been declined due to MTN default. I contacted them , was send from pillar to post. I was then advised my account has been handed over to Legal. I sent an email to ********** on 31/01/2017 requesting about outstanding amount, 03/02/2017 i got a response from Nomvula Zwane stating i owe R330.16. On the 04/02/2017 i paid account in full, and requested a proof of settlement letter. Instead of the letter i received another email on 06/02/2017 from Robert Bongani advising that the outstanding amount is R2401.88. I disputed this and ever since then no feedback. I totally refuse to pay a cent more, this account has been settled last year already and i want my money back and proof that i have settled this account as it is affecting my credit rating.</p>

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Replies (2)
WF
Wynona F's update02 Mar 2017, 21:09
Reviewer Update

Im still awaiting the paid up letter, how much longer??????

WF
Wynona F's update03 Mar 2017, 17:45
Reviewer Update

I WANT MY LETTER!!!!!!!!