1 reviews | Active since Jul 2017
mtn legal
<p>so ive been fighting with mtn legal for about 2 weeks now .</p> <p>i was wanting to end my contrtact so i mailed requesting my outstanding balance to then settle and end the contract they came back to me with the amount of R577.83. two days later i get a call from legal stating i owe over R2200 which i was aloud to pay off. my debiting started twice in one week firstly then i decided to request why i then receive the same response im owing R577.83 i keep sending emails asking why have i been given 2 different amounts to pay iv yet received a answer their services are terrible please can someone help me my ref num is : ********** ********** 72</p> <p>i even tried calling i get put through to customer service then the line gets cut</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the Legal department to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
regards
mike
Complaints Management Team
Reference Number: ***5
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the Legal department to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
regards
mike
Complaints Management Team
Reference Number: ***5