1 reviews | Active since Feb 2017
MTN legal
<p>Is has been over 3 weeks now that I am still waiting for MTN to clear my name from there legal status . After many calls to mtn they have not yet contacted me or email me notifying me if my name it clear since I was handed over for not paying an outstanding fee and after paying this fee to them they agents told me that it will take 7 working days the most it has now gona over 3 weeks and no response from the MTN finance department. I hope MTN can keep to their own policy </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***