RF
Retha F

1 reviews | Active since Jul 2019

31 Dec 2019, 10:54

MTN leaves me FRUSTRATED

September 2019 I received a call from MTN to upgrade my contract as my current one expired for my 2 phones. Sim only. My contract at the time was 100 minutes, 100 sms and 2GB day and 2BG night. I asked will it stay the same with the 2GB data which the sales lady rep**** yes but the premium will be less R199.00. I agreed just to find out she deceived me with 100 minutes, 100 sms and 1 GB day and 1 GB night. I have been trying tremendously to sort this out with the URB MTN with no luck. They told me that Liberty has taken over and therefore they could not assist me.

Please help me to revert back to my old contract. This whole process has been very dissatisfying and leaves me frustrated with MTN.

Retha Fox

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