MTN - Leading brand WEAK service

<p>I have had my contract phone for barely over a year. But I've returned it to the MTN shop at Mall of the South, where I got my contract, 4 times already. It has crashed twice and the carera is dysfunctional. This means I've spent 4 months without a phone, and I've had to make means to get myself a secondary phone while my phone, a Samsung S6 edge, was in for repairs. I keep paying for a dysfunctional phone. The repair centre in Midrand keeps on "repairing" the same issue, without success. I have always trusted the MTN brand, until this experience. All I need is a phone in good condition. I have been taking this phone to the shop at Mall of the South, last Thursday I took it in, and was advised to take it to Midrand if I don't want it anymore. What kind of service is this? How much more inconvenience should i go through. And how much more patient should I be, when I am actually paying for a product here. I am a very unhappy customer at this moment. </p>