1 reviews | Active since May 2016
MTN - LAIRS, EMPTY PROMISES, NO FEEDBACK...
<p>MTN has commited to reimburse me for the last 5 months AT THE TIME OF QUERY.</p> <p>6 months later after requesting for my contract to be cancelled and I still get debitted.</p> <p>Last reference received from MTN was ***.</p> <p>A number of phone calls and emails have been sent with not a response within the last week.</p> <p>I advised retention to contact me on *** regarding this issue and not a soul at MTN are human enough to do so.</p> <p>I WANT ANSWER'S TO WHEN I WILL BE REIMBURSED FOR THE LAST 6 MONTHS</p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant functional unit to assist and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant functional unit to assist and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
I want dates and times to when this will be resolved.
Your engagements with the relevent units should have already been in place from Dec 2015 when I requested for my contract to be cancelled.
MTN has proven once again how *********** you guys are...
I want dates and times to when this will be resolved.
Your engagements with the relevent units should have already been in place from Dec 2015 when I requested for my contract to be cancelled.
MTN has proven once again how *********** you guys are...
Can I please have feedback on this matter, I am tired for MTN's meaningless REQ numbers that you quote.
Get the job done instead of ****ing your clients off...
Can I please have feedback on this matter, I am tired for MTN's meaningless REQ numbers that you quote.
Get the job done instead of ****ing your clients off...