MTN LACK OF SERVICE CONTINUES DESPITE COMPLAINTS

On 14 January 2023 I complained to MTN about the very poor service I received from them. I sent hello Peter a complaint on the same day . On 16 January 2023 I received an automated response to my complaint from MTN saying they would respond immediately and their policy was to respond within 24 Hours to any complaint I called on the MTN offices in Jeffreys Bay and was told that they had not received a response from Head office and that my phone still could not be ported. I wrote again to MTN only to receive another automated reply LIKE THE FIRST ONE