MTN Lack of service

<p>MTN</p> <p>I was one of the people who lost a cellphone on the 23rd of Dec 2016. I called 808 to ask MTN if we can trace my phone and receive 2 different answers from 2 call centre operaters, and they could not assist me. I did the normal thing to do a sim swop at MTN langberg mall Mosselbay. I was told that it will take 2 to 24 hours to be activated. It did not happen, so I called the MTN number 808 again. I received 3 different answers from 3 call centre operaters. The last time i asked to speak to a supervisor and waited for 39 minutes with no answer.</p> <p>Fact is, it is now the 27th of Dec with no answer to my problem. I send a email to the e mail adress on the MTN Langberg mall shop as on their site which return as invalid adress.</p> <p>Fact is, MTN have the control over my whole situation, I cannot leave them because I am hooked by contract and they do not service me at all.</p> <p> </p>