VG
Vispanathan G
1 reviews | Active since Feb 2019
13 Jul 2020, 13:35
MTN (lack of) customer sevice
MTN's customer service levels is shocking. I have a query opened for about 2 months now. They refuse to respond to my emails or DM's on Twitter. You cannot get hold of a customer sevice agent when dialing 135, neither does Morris from the retentions department respond to call me back after promising to do so over a month ago.
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Replies (2)VG
Vispanathan G's updateReviewer Update
14 Jul 2020, 07:21When can i expect a reply as it's been over 2 months?
VG
Vispanathan G's update14 Jul 2020, 07:21
Reviewer Update
When can i expect a reply as it's been over 2 months?
VG
Vispanathan G's updateReviewer Update
15 Jul 2020, 10:21Hi Alice, i have still not been contacted by Morris or his manager.
Can i have some feedback/update?
Can i have some feedback/update?
VG
Vispanathan G's update15 Jul 2020, 10:21
Reviewer Update
Hi Alice, i have still not been contacted by Morris or his manager.
Can i have some feedback/update?
Can i have some feedback/update?