MTN LACK OF CUSTOMER CARE

<p>I am MORE than FRUSTRATED with MTN and their OWN processes which seems to be in-effective to their OWN CUSTOMER CARE CENTRES.</p> <p> </p> <p>I HAVE BEEN WAITING FOR WEEKS if not MONTHS for MTN LEGAL to get back to me , after they HANDED MY PAID UP ACCOUNT to VVM. THE CONTRACT I FINISHED PAYING IN DECEMBER; yet DUE to their own poor checking I have been HANDED over. IT Was so easy for them to HAND me over; now to get the people that did THIS is so difficult. Their customer care should just shut-down if they tell me they do the same thing as me; "send- an- email"</p> <p> </p> <p>For a very BIG company ; this is PATHETIC; Morethan anything , what upsets me, is the implication on my record record for this poor management of my account. I REGRET the day I took a CONTRACT with them.</p> <p> </p> <p> </p>