1 reviews | Active since May 2016
Mtn ****rak *** / Auto page / ****
<p>Goeie dag,</p> <p>Het eergister klagte op Hellopeter geplaas tov my MTN rekening wat foutief is en sukkel 2 mnde al om reg te stel...ASB mense, wees wakker...Gister oggend om 7:16 vm verskyn daar "whatsup" as MTN, persoon naamlik HEATHER MTN Head Office. "Can i assist with your complaint that you have logged on HelloPeter"...Sjoe ek was so bly dat uiteindelik ek gehelp sal kan word. Om lang storie kort te maak, Heather sê toe sy gaan krediet van R1900 aan my terugbetaal...daar trap ek toe in haar STRIK.. ons het die hele dag gesukkel om die R1900 in my kt kaart rekening oor te plaas, sy het so gesmokkel met my kop want toe ek my weer kon kry het ek al my bankbesonderhede en pin aan haar verskaf, want ek is dan so bly dat sy my nou gaan help!! eindelik het "Heather" R2900 gesteel van my bank rekening en op my kt kaart is daar nog 'n R3800 wat as "UNCLEARED" wys...Vroeg vanoggend was ek by die bank om die R2900 terug te skryf maar sonder sukses, Heather het dit gesteel...Sad!! Ek is wel persoon wat baie gesteld is op sekuriteit en dinge "reg te doen", daar TRAP EK IN HAAR STRIK!! Duidelik het ek my les geleer! Wees asb versigtig al die mense wat soos ek te opreg en eerlik is, glo almal!!</p>
Good Day Jenny Potgieter,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We are truly sad to hear about the terrible ordeal and ***** that happened to you done by a ******** who used our name. Kindly note that MTN will never respond to a Hellopeter post on WhatsApp and we will never request for your bank pin.
Your MTN account will be credited for the failed Usage Limit, credit is not reflecting as yet however we have escalated to the Billing department and it should reflect on your MTN account within 48 working hours.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Good Day Jenny Potgieter,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We are truly sad to hear about the terrible ordeal and ***** that happened to you done by a ******** who used our name. Kindly note that MTN will never respond to a Hellopeter post on WhatsApp and we will never request for your bank pin.
Your MTN account will be credited for the failed Usage Limit, credit is not reflecting as yet however we have escalated to the Billing department and it should reflect on your MTN account within 48 working hours.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***