MTN Know How to Push Your Buttons

MTN really know how to push their customers' buttons. Last Thursday, I received an sms to say my account was in arrears and that I had two days to settle otherwise they would discontinue my service. Fair enough, I did owe the money and I immediately paid it by eft. The very next day I received an sms to say my service had been discontinued. I'm no mathematician but even I can work out that between Thursday and Friday is one day not two. So I telephoned and their so called Customer Service person assured me that my service would not be discontinued as I had submitted a payment which hadn't yet appeared on their system. They ****. My service was discontinued and as I type this, still no service. I do not have the patience to speak to Customer Services yet again so, as my contract is up for renewal very shortly, I will be transferring my business elsewhere. I have been with MTN for over 25 years but their level of service has deteriorated markedly.