JS
Juanita S

1 reviews | Active since Jan 2012

23 Jul 2016, 12:11

MTN keeps taking my money but does not provide the service

<p>For two months now, i've been paying for itemised billing and MTN REFUSES to provide the documents. Ive logged numerous calls.... it has to be ******* to be taking money for a service but not delivering. you guys are rip-offs. </p> <p>I will never recommend your horrible service to anyone and once my contract is over - i will never to use MTN ever again.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply24 Jul 2016, 21:03
Official

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ: **********