MTN *** Service Part 2

With this I request the below.<br> 1) Call recordings of my interactions with your network<br> 2) I have followed your internal complaints process and it has failed me twice now.<br> 3) Copy of my memo's or notes on my account.<br> 4)Record of my full length of contractual life span with MTN.<br> I will be completing the below actions today.<br> a)Logging this on Hellopeter<br> b)Logging this on ICASA.<br> I have been trying to contact MTN for the last few days now as my service was suspended due to non payment. I have been without service for almost 2 weeks now<br> I made payment of R330 on the 25 April 2015 into your Absa account just as I have before. I did receive a text advising me that my service will be restored on the 19/05/2015 and I need to give it 24 hrs.<br> It has been 3 days since then and no service still. I am really disappointed that I have had no service and absolutely no ability to contact you either as your Customer service line gives the option to go through to a advisor yet no one there to answer.Your urgent reply is appreciated in this regard. This is not my first complaint it is my 3rd to date and I have not received any feedback from your Management as per my request.Disappointing service.!!