Mtn *** insurance

<p>I have a tablet which i insured with mtn insurance. I put in a claim with them they keep on asking me to submit documents which i did submit. Now everytime i call lungi at monitor insurance she gives me attitude and she tells me i must wait because she did not receive the documents. Today i go to mtn to where they submitted again the very same documents. I was told that they will give me feedback by 3 pm i must call they dont call clients uhmm interesting.... i use my money and airtime to call to to ask for feedback for my claim and suprise! Dololo nothing yet so i must call them tomorrow again with my airtime because its my claim.. can someone please give these people training before i lose whatever sanity i have left.</p>