mO
mohammad O

1 reviews | Active since Jul 2012

29 Oct 2018, 20:38

MTN just ripped me off

I was lucky enough to have signed up for the MTN Black Friday deal from 2 years ago which gave me 50gb data and 10000 mtn to mtn minutes, as off last month MTN decided to change the billing date and day I was topped up from the 11th to the 27th.

After speaking to a consultant I was notified that the promotion was over and that I would be notified via sms if I would get my last months data.

I honestly believe MTN planned to top up everyone twice in 1 month so that they could end the contract early.

As a loyal customer of many years I believe ending a promotion this way is a total slap in the face of every customer.

Be honest with your customers and don’t use BS corporate tactics to cheat us.

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Replies (1)
mO
mohammad O's update01 Nov 2018, 20:10
Reviewer Update
Thank you very much to MTN for being considerate and fair, Glad to know my loyalty to the MTN brand isn't wasted. Time now to see what special you guys have in store for this black Friday when its time to renew my contract