1 reviews | Active since Oct 2016
MTN just continues to ignore me despite my hordes of communication
<p>I have posted 2 hellopeter complaints, sent them endless emails called them over and over and MTN just dont care.</p> <p> </p> <p>Please see my previous 2 posts and still nothing:</p> <p> </p> <p>Dec 14, 2016<br />5 days ago</p> <p>https://hellopeter.com/mtn/reviews/mtn-borders-on-*****- ********** </p> <p> </p> <p>Dec 18, 2016<br />1 day ago</p> <p>https://hellopeter.com/mtn/reviews/mtn-borders-on-*****- ********** </p> <p> </p> <p>they just continue to deplete my airtime, not use my prefunded data bundles, dont phone me back despite me asking so many times, not replying to any of my emails, facebook private messages etc...</p> <p> </p> <p>Can someone please help me i dont know what to do now???</p> <p> </p> <p> </p> <p> </p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that one of our colleague has attended to the matter and 500MB was credited to the mobile number 083****364 on 2016-12-20.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that one of our colleague has attended to the matter and 500MB was credited to the mobile number 083****364 on 2016-12-20.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for replying after a week. However you havent credited me anything, i have paid for it. you had not allocated my data. Secondly, i am still awaiting all the refunds that you incorrectly debited. so this issue is far from resolved. Also the 1 GB data bundle also has to be refunded.
Thank you for replying after a week. However you havent credited me anything, i have paid for it. you had not allocated my data. Secondly, i am still awaiting all the refunds that you incorrectly debited. so this issue is far from resolved. Also the 1 GB data bundle also has to be refunded.
Siphumezo, it is not nice how you are pretending as if you have fixed the problem when its far from resolved!!! :(
Siphumezo, it is not nice how you are pretending as if you have fixed the problem when its far from resolved!!! :(