RH
Rivalani H

1 reviews | Active since Feb 2011

26 Nov 2015, 08:59

MTN just cancel my contract already

I have been calling since last week to have my contract number that should have terminated on the 22nd Nov 2015 to be changed to a prepaid number. This is obviously proving to be difficult for MTN, no wonder they got fined in Nigeria.<br> <br> MTN, please change my contract number to prepaid, I am not exhausted of calling you.

0
Replies (1)
MTN South Africa
MTN South Africa's reply26 Nov 2015, 16:18
Official
Hello comp1000,

We are truly sorry for any inconvenience caused.

We can confirm that your number has now been migrated to prepaid and will be active on the prepaid network within 24 hours.

Regards
Tim
MTN Complaints Management Team: REQ:***