MTN just as bad as Telkom

I am unable to receive calls from the time the service was migrated from contract to pay as you go. This is 5 weeks and running. Ref ***. Blaine Burton has kindly offered to solve the issue or at least e-mail the progress. When I asked for his Supervisor he said she was too busy and would call me back. That would be great. Then I know my service is working....poor service