MTN Joke

I wish I could use negative star ratings..

I purchased data from MTN 3 weeks ago and due to a technical error on their side, the data was not credited to my account. After calling numerous times, I as told I had to send my personal bank account statement to prove that the money was debited from my account...STILL after doing this I was told that there was a technical error on their part, however if I would like my money back I must contact my bank!!

The technical problem as definitely on their side and now I must run around sorting this out. Pathetic customer service and zero value of customer satisfaction... I am keen to join the 300 000 subscribers that have left MTN in the last 3 months!