MTN Isurance be carefull

<p>A year after upgrading my Wife’s cell phone and contributing to MTN’s coffers for over 30 years.</p> <p>We decided and instructed MTN to continue insuring her old phone, a Samsung A5 and to use it as a backup device.</p> <p>When one of us needed to use the A5 and lost it while out walking we put in a claim and were informed that the claim would not be settled as me had not informed NTN of the cell phone number that had been allocated to that particular unit.</p> <p>Although we had requested that they continue to insure the unit and had not filled in a cell number on the insurance application form at the time and that they had been billing us for over a year for insuring that particular unit.</p>