1 reviews | Active since Aug 2016
MTN isnt a good choice of network
<p>I've just bought data yesterday and they have just sent me a message saying that it will be depleted in 24h and I have barely used it. Not to mention the airtime that mystery and constantly disappears. From personal experience they are a bunch of ******* and a useless network. Yet I have been loyal to them for years, I I'm finally change networks. And I suggest others do the same then maybe they will learn from that and clean up their act</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your data usage for the period of 01 August 2016 to 31 August 2016 was validated. As per system record it is noted that from the 1st of August 2016 till the 09 August 2016 and on 22,23,24 and,26 and 29 August 2016 there were multiple internet applications running hence the depletion of airtime and data bundles.
Please always ensure that you do not have multiple internet connection running at same time. You may contact the data support desk 1555 (free from mtn sim card) or ********** ( from a different service provider) in order to get assistance on how to check and close the multiple applications on the your handset.
Thank you for bringing this matter to our attention.
Regards
Nompumelelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your data usage for the period of 01 August 2016 to 31 August 2016 was validated. As per system record it is noted that from the 1st of August 2016 till the 09 August 2016 and on 22,23,24 and,26 and 29 August 2016 there were multiple internet applications running hence the depletion of airtime and data bundles.
Please always ensure that you do not have multiple internet connection running at same time. You may contact the data support desk 1555 (free from mtn sim card) or ********** ( from a different service provider) in order to get assistance on how to check and close the multiple applications on the your handset.
Thank you for bringing this matter to our attention.
Regards
Nompumelelo
REQ: **********