LS
Lizbe S
1 reviews | Active since Aug 2015
11 Aug 2015, 10:29
MTN IS WORST SERVICE PROVIDER
Phoned call centre on numerous occasions. Hold on for extended periods of time and then get cut off.<br> <br> Cannot wait for my contract to run out. VODACOM see you soon!!
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Replies (1)
MTN South Africa's replyOfficial
24 Aug 2015, 11:45Hello LizbeS79,
Thank you for your post.
We apologize for any inconvenience incurred.
Thank you for your time. We have changed the usage limit now from R200.00 to R0.00 for the system not to charge you extra after the 200 minutes and data has been used up, you can now load data and airtime.
We have escalated the problem with the PDF to the billing department to investigate.
Kind Regards,
Alice van der Merwe
REQ:***
Thank you for your post.
We apologize for any inconvenience incurred.
Thank you for your time. We have changed the usage limit now from R200.00 to R0.00 for the system not to charge you extra after the 200 minutes and data has been used up, you can now load data and airtime.
We have escalated the problem with the PDF to the billing department to investigate.
Kind Regards,
Alice van der Merwe
REQ:***
MTN South Africa's reply24 Aug 2015, 11:45
Official
Hello LizbeS79,
Thank you for your post.
We apologize for any inconvenience incurred.
Thank you for your time. We have changed the usage limit now from R200.00 to R0.00 for the system not to charge you extra after the 200 minutes and data has been used up, you can now load data and airtime.
We have escalated the problem with the PDF to the billing department to investigate.
Kind Regards,
Alice van der Merwe
REQ:***
Thank you for your post.
We apologize for any inconvenience incurred.
Thank you for your time. We have changed the usage limit now from R200.00 to R0.00 for the system not to charge you extra after the 200 minutes and data has been used up, you can now load data and airtime.
We have escalated the problem with the PDF to the billing department to investigate.
Kind Regards,
Alice van der Merwe
REQ:***