NZ
NIGHTINGALE Z
1 reviews | Active since Jun 2013
02 Nov 2015, 10:47
MTN IS WORSE THAN EVER!!!
ITS REALLY CRAZY THAT A CANCELLED CONTRACT WILL BE BILLED FOR 2MONTHS & IM EXPECTED TO PAY FOR IT. ON TOP OF THAT, WHILE THIS QUERY IS GOING ON MY LINES GET SUSPENDED. IF MTN DOESN'T SORT THEIR **** OUT & EXPECT ME TO PAY FOR THIS AWFUL SERVICE THEY ARE GIVING ME THEN, I WILL NOT PAY THEM A CENT!!! NOT ONLY DOES THE AIRTIME OR DATA JUST DISAPPEAR WITHOUT USE BUT THEIR SERVICE IS REALLY BAD.
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MTN South Africa's replyOfficial
02 Nov 2015, 22:06Hello CUDDY,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note the *** its been migrated to prepaid as per you requested and a credit will be passed in your contract account.
warm regards
mike
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note the *** its been migrated to prepaid as per you requested and a credit will be passed in your contract account.
warm regards
mike
MTN South Africa's reply02 Nov 2015, 22:06
Official
Hello CUDDY,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note the *** its been migrated to prepaid as per you requested and a credit will be passed in your contract account.
warm regards
mike
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note the *** its been migrated to prepaid as per you requested and a credit will be passed in your contract account.
warm regards
mike