1 reviews | Active since Oct 2016

11 Jan 2017, 18:01

Mtn is whack

<p>I contacted the mtn customer service number to query about my bill balance, and I was told that my id number was not on their system. Now you tell me how that's possible if I opened an account and I have the new device with me. Now because of all this inconvenience, I have to go in store and stood in a line so long that I ended up leaving. </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply23 Jan 2017, 13:18
Official

Good day Benni

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.

Regards

Angela

REQ:***

Best regards,