ML
Matshedi L
1 reviews | Active since Aug 2020
21 Jan 2023, 08:51
MTN is wack
I am very disappointed with MTN on their service delivery. My data subscription contract debit order did not go through at the time it was set, about 8 days ago I made an EFT payment and made a call through their customer service. They reconnected my services, as I was cut off. I sent a proof of payment to a Radebe, yesterday I was cut off again. I came from night duty to find the latter. I made calls to get reconnected and I am still waiting. I do not owe them but it seems someone is just not doing their job correctly. I am very disappointed.
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Matshedi L's updateReviewer Update
24 Jan 2023, 06:40Despite endless efforts from my side to prove to MTN that i had paid my account, my internet is still switched off. Is it possible that I can cancel my contract without costs. I have again spoke to another agent who I gave my proof of payment. Am I being victimised for having written a review? At this point I would like to unsubscribe from this MTN contract
ML
Matshedi L's update24 Jan 2023, 06:40
Reviewer Update
Despite endless efforts from my side to prove to MTN that i had paid my account, my internet is still switched off. Is it possible that I can cancel my contract without costs. I have again spoke to another agent who I gave my proof of payment. Am I being victimised for having written a review? At this point I would like to unsubscribe from this MTN contract