MTN is very unprofessional

Why are you treating me like this? I do not have a single mtn sim card yet I'm paying for two which are under my contract. I tried several times to understand you. I went to the store, Komani Nonesi Mall Store, to do a sim swap to which I was told that your system does not recognize my face. Your system does not recognize my ID. Its been weeks without connectivity. I now want to cancel my contracts with you, simply you are regarding me as a con, a ****mer. You are treating me like a ********. You made a system that does not even recognize my drivers licence whilst others are recognized. You are really unprofessional. You have a system that does not have alternatives. Its either the machine recoginzes you or not. I even went to home affairs my face and ID are still intact there. I have made a new ID.

Like why AM I paying for a service that I'm not getting? Like you're ****ming me. This thing is really frustrating that I have written to the Portfolio Committtee and to my attorneys for intervention. This is really unfair and unprofessional.

Sbusiso Xoxo My numbers in question *** and ***

I'm currently using ***. email ***