MTN IS USELESS...YOU REALLY NEED TO UP YOUR GAME!!

I contacted MTN on the 3rd of November to extend my payment plan (to pay for DATA I supposedly used on a supposed open line - not sure how this works when I had to buy extra data at a MTN shop at ERM to actually use the internet as I could not connect without it!!! - how this story all began in June '15)<br> All to be told today 9Nov that I did not have a payment plan anymore set 9Sep for 3 months by COLLETTA. They sent me an sms to say that my account will be suspended if I didn't pay the R1832. Today is the 9th of November, someone from accounts THABO has only contacted me today 6 days later and they are still unable to put my phone ON unless I make the payment... even after I tried to avoid this a week ago! <br> IF MTN WANT TO MAKE UP FOR LOSING MONEY STRIKING....ITS REALLY NOT COOL TO RIP PEOPLE OFF!! Guess what?? Today I owe them R2409 from R1832 a day ago?? SURELY SOMEONE AT MTN KNOWS HOW TO COUNT???? I am so over MTN! THABO, your customer service skills leave much to be desired along with your counterparts, to name a few in your call centre...Mosima, Nhlanhla(supervisor)Tsholofelo, I have been a loyal customer for many years and all I want right now is for my contract to be over!