MTN IS USELESS PEACE IS **** AND THE STAFF ASWELL

Dear usless mtn

i had done a early upgrade on my contract ..which i was told i would pay r329 for the first two months which is june and july and in august pay the full r379. the device was delivered to me on the 23-06-2021 at around 4 in the afternoon just to find out the device was faulty the battery and touch was faulty to i returned the device to the gateway branch in durban useless indain women couldnt assist as i had i toook the device from the call center so i have been told the person is from joburg agents name is Mamotse monaisa ..i have been calling mtn customer service and mtn sales and actvitions for help however no1 knows how to help me no1 wants to help me to cancel my upgrade I DONT WANT THE DEVICE I JUST WANTED THE UPGRADE CANCLED HOWEVER NOW I DONT WANT MTN IN A WHOLE USELESS BUNCH OF CONSULTIONS AND GATEWAY MANAGAMENT IS TERRIABLE ..YOURL WERE QUICK TO DEBIT MY ACCOUNT BUT NOW CANT REPLACE THE DAM PHONE