MTN is useless. MTN is in breach of their own contract, then ignores complaints, while still taking money from my account.

Horrible experience!! This will be my first and last contract with MTN!

3 months ago, MTN decreased my data from 400gig to only 250gig. This is not part of my contract as the contract which is signed is 400gig for 24 months.

I have complained MULTIPULE times! I have been to MTN Constantia where I dealt with Jaco, MTN Cape Gate where I dealt with Isabella and I emailed Warren from MTN Cape Gate, more than a month ago (I have yet to receive any feedback). I have also filed multiple complaints to via the MTN complaints process and emailed my complaint.

I am recently dealt with Isabella from Cape Gate. She has been ignoring my messages and calls and have not resolved anything.

Its been 3 months and still I am only receiving 250gig per month, but MTN is still debiting me for the full amount of my contract.

I highly recommend for any new client to stay away from MTN! Their service is no-existent and they will ignore you. They will take your money and not stick to their own contract and agreement. There are much better providers out there that will actually service a client.