MTN is useless and hopeless!

I have been struggling with MTN for several months now, and the cherry on top is a gentleman by the name of Nhlanhla at the coverage department. This gentleman knows nothing about customer services. On Monday 23 November 2015 i called the coverage department to follow up on a request that i have had for the passed month and have had no joy from MTN. After explaining the whole story to Nhlanhla, he was so rude and telling me how it is not his problem that his colleagues are not doing their job. He was not at all interested in assisting me. And when i asked to speak to management no one was available.<br> <br> MTN, what is it going to take for me to get the service that i am paying for? Can someone please give me Mr Nyathi 's contact details so that i can make him aware of the level service that these consultants are give to the customers.<br> <br> I just have to mention that MTN is not doing me a favor, i am paying for their service, the least they could do is offer the service. i hate being treated like trash!