KU
Kayley U
1 reviews | Active since Jun 2015
26 Jun 2015, 09:48
MTN IS USELESS
I want to find out my account details to pay it off and open another contract and get told to phone 808 which is USELESS. I phone many times in a day only to be kept holding at least 10 minutes and then before I even get to speak to a consultant my call gets ended. Useless honestly useless and the consultants at the shops dont even get back to you yet you as a customer must do the follow up. USELESS!!!
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MTN South Africa's replyOfficial
02 May 2023, 21:58Hello Ure,
We are truly sorry for the inconvenience caused and for the delayed response to your post.
We are currently facing industrial action (Picketing) by employees who are affiliated by the CWU.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
We are truly sorry for the inconvenience caused and for the delayed response to your post.
We are currently facing industrial action (Picketing) by employees who are affiliated by the CWU.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
Best regards,
MTN South Africa's reply02 May 2023, 21:58
Official
Hello Ure,
We are truly sorry for the inconvenience caused and for the delayed response to your post.
We are currently facing industrial action (Picketing) by employees who are affiliated by the CWU.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
We are truly sorry for the inconvenience caused and for the delayed response to your post.
We are currently facing industrial action (Picketing) by employees who are affiliated by the CWU.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
Best regards,