MTN Is useless

I had app**** for a contract through Italk, everything was going smoothly and I was told I will receive my phone once stock comes in. A lady from italk called Lerato entered the wrong details which led to dsv calling the wrong number and suspected ***** when the phone was ready to arrange delivery. Now the phone was returned and everyone who calls me has different stories from MTN, it’s either they have no stock or I can’t do an application online then I can then I need to go into the store it’s absolutely horrible with this back and forth. I’ve been trying for a month to get a new contract and the service is pathetic, just interested in making a sale but no communication afterwards following up with the customer. Pathetic customer service and I will never recommend to anyone.