AS
Ashleigh S
1 reviews | Active since Jun 2016
03 Jun 2016, 06:14
MTN is USELESS
<p>We up graded our contacts with MTN 6 months ago. For the last 6 Months on the 2nd of every month we are blocked when our minutes are credited. We phone and every month they say they will sort it out. It is now the 2nd of the month and we yet again blocked!!! This service is unacceptable </p>
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MTN South Africa's replyOfficial
06 Jun 2016, 08:39Good Day Ashstebbing,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ:***
Best regards,
MTN South Africa's reply06 Jun 2016, 08:39
Official
Good Day Ashstebbing,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ:***
Best regards,