MTN is useless

I would like to say that MTN is absolutely pathetic with there contracts delivery I have been waiting Since the 28th of September when I app**** for my contract for the phone to be delivered and no contact from them to say anything about delivery day or time I have called them numerous times and I just get told it will be delivered sir it is unacceptable and I am not happy at all I thought there was a chance I would have my device or any news but guess not.