SB
Shaun B
1 reviews | Active since Sept 2015
13 Apr 2020, 09:23
MTN is useless..........
I've been with MTN for years now and they're still *******, I dropped my phone a few weeks ago, when I wanted to claim insurance I found out thy hadn't moved insurance from my previous upgrade, I didn't ***** about it. but now I'm due for an upgrade again, apparently my phone number isn't a MTN contract according to their website.... I'm done with this continuous **** poor **** story of an excuse MTN calls service.
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Replies (2)SB
Shaun B's updateReviewer Update
14 Apr 2020, 09:34I finally got hold of MTN customer care and apparently 2 days before my contract was due for a upgrade it has been moved to a new system and no longer qualifies. Please do no expect me to continue to pay for this contract as the term is done. I will be moving to another service provider. Thank you MTN, for nothing
SB
Shaun B's update14 Apr 2020, 09:34
Reviewer Update
I finally got hold of MTN customer care and apparently 2 days before my contract was due for a upgrade it has been moved to a new system and no longer qualifies. Please do no expect me to continue to pay for this contract as the term is done. I will be moving to another service provider. Thank you MTN, for nothing
SB
Shaun B's updateReviewer Update
14 Apr 2020, 11:17I've called 083 135 I've called *** I dont care about the stuff up with insurance anymore. I was told to come instore first of April for an upgrade, I then checked online and it said 13th of April, I have been on hold for an hour spoken to 3 different people just for them to tell me no, my contract is on a new system .... MTN is incapable of providing decent service, waste of time and money
SB
Shaun B's update14 Apr 2020, 11:17
Reviewer Update
I've called 083 135 I've called *** I dont care about the stuff up with insurance anymore. I was told to come instore first of April for an upgrade, I then checked online and it said 13th of April, I have been on hold for an hour spoken to 3 different people just for them to tell me no, my contract is on a new system .... MTN is incapable of providing decent service, waste of time and money