MTN is trying to pay off there Nigerian Debts

I recharged my account during the week last week and my airtime disappeared twice. I called the call centre and a agent by the name of Ndumiso advised that cause the account is on my husbands name he will need to speak to him. he took his number and never called him. Saturday the 21ST my airtime was paid in R110 and it also was gone my husband called and they advised that it was gone a minute after it came in, and that it will be refunded in 3 hours we on day 3 almost and still nothing now today they say it takes up to 5 days. cancel this contract and refund us our airtime this is worse than a **** not even Nigeria wants to do business with you as you are to much ********** .