1 reviews | Active since Nov 2016
MTN is totally ripping us off!
<p>MTN is ripping us off, probably to make money to cover the penalty that it was charged by the Nigerian governent. Everytime I recharge I find all my airtime gone and when I buy 1gig data it gets wiped out in less than a day. And when you try to call their call centre you hold for hours. We tried to port from them to another network and they did not give the authorising code. This is really pathetic and needs to be addressed as soon as possible.</p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that a urgent escalation has been sent to our Pre-paid division to assist with the data depletion on your number. A call back will be done to advise and resolved your request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that a urgent escalation has been sent to our Pre-paid division to assist with the data depletion on your number. A call back will be done to advise and resolved your request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin