MTN is to be avoided!

Item: MTN South Africa
Rating: 2
Author: Leon T

I am amazed in the unashamed attitude of MTN. I have all the proof that I cancelled but are told by legal that I need to pay a fee to cancel my contract??? No explanation given, no answer on my mails as to why I have to pay, just a curt e-mail telling me to pay.<br> <br> I WILL NOT PAY THIS!! You cannot bully people like this.<br>

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

13 Nov 2015, 16:45

Hello LeoCT,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that amount that you need to pay is for the invoices that has usage, meaning you are paying for the service that you have used.

We hope that you will find the above in order.

Be assured that it is not our intention to displease you .

Kind Regards
Itumeleng Rakoena
REQ:***

MTN South Africa's reply13 Nov 2015, 16:45

Official