1 reviews | Active since May 2015
MTN is the worst service provider in South Africa
Despite being warned about them I took up a date contract with MTN and it has been plagued with problems, including plain just not working. What's worse is that after the requisite hang ups and 40 minute waits trying to get through to customer care, one encounters a complete lack of interest, no meaningful assistance and ultimately the call gets cut off. Over and over again. Bear in mind that not only does not having Internet access adversely affect one's business but moreover the cost of constantly calling to no avail adds up. Ultimately I have been left with no choice but to try to terminate my contract as it doesn't work and I can't handle 2 years of this. I write this as a warning to anyone considering taking up a contract with MTN. DO NOT.
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
We see from our systems that your account has been cancelled. We regret that we have lost you as a customer.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
We see from our systems that your account has been cancelled. We regret that we have lost you as a customer.
Regards
Mary
REQ:***
