MTN is the worst service provider ever

<p>The first time I took my phone in, the person who served me said and I quote "take it to the Pakistan people they will be able to fix it for you here we will not be able to". Then I took it to the Pakistan people who could not help me aafter trying. Thereafter I called MTN customer service and they said i must take it in to the shop they will send it for repairs. It has been over two months since I sent my mobile phone to them , everytime I go ask about it they tell me a different story. Tuesday I went to them and someone sent an email to the repairs center and said i must come again the following day and i went again the wednesday and they said they will contact me the next day when i did not hear from them the whole day yesterday (thursday). So i went today (friday) and the person who was helping me disappeared for 30mins only to come back and tell me that they will call me before the end of the day and that was just after 2pm and now it is 05h35 to be exact i still haven't heard from them. Not sure what to do I want my phone back, I am paying insurance on that phone and I haven't use it for over two months now.</p>