MTN is the worst service provider by far

I signed up for a capped data package in 2014. Within a few weeks I noticed I had not been connected. On returning to MTN Rivonia I was told \Sorry but the contract was not activated\". The activation started in March 2014 even though I had signed up in February. I then experienced huge debit amounts coming off my account. I went back to MTN and asked why this was happening. I was told that they had activated an uncapped data package & was liable for the difference. I firmly confirmed that I had signed up for a R300 odd deal that was supposed to be capped. In the meantime MTN had not activated the insurance. I promptly told them to cancel the insurance since I would arrange through my own broker. In December 2014, MTN had still not resolved the billing problem & where still charging me insurance. I stopped my debit order & got no more service from MTN. I even visited MTN 14th Street who did credit me some of the money I had paid but not all. On 24 December 2014 I received a threatening message from MTN to say that if I did not pay I would be handed over. Just before Christmas... really!!! By middle 2015 I received a letter of demand. MTN legal have never contacted me"