1 reviews | Active since Feb 2017
MTN is the worst service provider
<p>Details: You see MTN is full of bull****. Its been 5 days since i had my allowances and they gone now, finished. That Stupid lady at MTN (Gateway) said i can convert my airtime to data but it couldn't go through. I want my airtime back. If this is not sorted out i will be forced to leave MTN with not contract breakage fee as compensation for the **** services. A manager has better call me tomorrow by 11.00am . I've had enough with this **** service</p>
Dear Precious,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please note that it is not possible to convert airtime to data. Kindly provide us with the name of the person that incorrectly advised you in this matter in order for us to make sure the the same does not occur again.
We appreciate your feedback and will endeavour not to let issues such as these happen again in the future.
Thank you
Kind regards
MTNSA
Dear Precious,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please note that it is not possible to convert airtime to data. Kindly provide us with the name of the person that incorrectly advised you in this matter in order for us to make sure the the same does not occur again.
We appreciate your feedback and will endeavour not to let issues such as these happen again in the future.
Thank you
Kind regards
MTNSA