GD
Genevieve D
1 reviews | Active since Jul 2015
21 Jul 2015, 12:25
Mtn is the worst service provider!
My phone was ****** this morning I went to MTN and they said I should call 808 but every time i call they end the call for more than 2 hours i tried to get hold of them to report the ****** phone. They have such bad service I would not recommend anybody to go with this service!! MTN YOU SUCK!!!
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
27 Jul 2015, 16:34Hello Genevieve24,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused,rest assured it was not our intention to dissatisfy you in any way.
Our records show that your request has been attended already,handset has been blacklisted already with ITC ref number ***4.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards,
Felicity.
REQ:***
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused,rest assured it was not our intention to dissatisfy you in any way.
Our records show that your request has been attended already,handset has been blacklisted already with ITC ref number ***4.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards,
Felicity.
REQ:***
MTN South Africa's reply27 Jul 2015, 16:34
Official
Hello Genevieve24,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused,rest assured it was not our intention to dissatisfy you in any way.
Our records show that your request has been attended already,handset has been blacklisted already with ITC ref number ***4.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards,
Felicity.
REQ:***
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused,rest assured it was not our intention to dissatisfy you in any way.
Our records show that your request has been attended already,handset has been blacklisted already with ITC ref number ***4.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards,
Felicity.
REQ:***
