1 reviews | Active since Jul 2021
MTN is the worst service provider!!
I DO NOT RECOMMEND TAKING OUT A CONTRACT WITH MTN!!! I had just paid off my contract with another network provide and was not looking at taking out another contract. A sales representative from MTN called me and offered me a contract for R99 for 2gigs of data, I made sure it ask if the debit order that comes off my account will ONLY be for R99, the guy assured me it was only R99. I also asked if it would be possible to port my number as my cell number is used for business, I was again assured it would be possible. I was then sent two SIM cards, had no idea why I needed two SIM cards. I did not activate either SIM cards and tried to call MTN on multiple occasions and couldn’t get through to speak to a person. An amount of R332 was debited off my account, I then went into a store to enquires about this and was not taken seriously. They lady told me I was charged this amount because I have two SIM cards and I was not able to port my number as it was too late and it needed to be done when I initially took out the contract. I then asked how I can go about cancelling this contract altogether to save myself the trouble, and she proceeded to tell me I will need to pay R1000 cancellation fee. This is ridiculous!! I have not activated either SIM card, nor used any of the data. I believe I was **** to and bul**** throughout my whole experience with MTN!
