CR
Christo R

1 reviews | Active since Dec 2011

30 May 2015, 08:02

MTN IS THE WORST PROVIDER TO DATE

Average Call Centre response 31 minutes...after my call was cancelled twice. Last night I had to put the phone down after an hour. MTN took my contract over from Nashua Mobile. Then suddenly after some months added a credit limit to my account...and then suspends the account when that limit is reached. Phoned MTN now 3 months in a row. Three times limit was \removed"due to \""average introduction of limits to all NASHUA MOBILE customers\"""

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Replies (1)
MTN South Africa
MTN South Africa's reply08 Jun 2015, 12:05
Official
Hello ChristoLeRoux,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the line is activated and currently in use.

Best regards
Mantoa
REQ:***